Effective Date: 21 August 2026

At FANN Premium Handmade Planter, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Submit an enquiry or contact form

• Request product or pricing information

• Enquire about bulk orders

• Contact our team by phone, email, or other available channels

• Interact with our website

This information may include your name, phone number, email address, address, company details, and other information necessary to respond to your enquiry.

2. How We Use Your Information

We may use the information collected to:

• Respond to your enquiries and requests

• Provide product and pricing information

• Process and manage orders or business enquiries

• Assist with bulk or commercial requirements

• Improve our products, services, and website experience

• Communicate important information related to your enquiry or order

• Maintain website security and prevent misuse

We do not use your personal information for purposes unrelated to your interaction with us without appropriate consent.

3. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with trusted service providers or business partners when necessary to provide our services, process enquiries, manage website functionality, or meet legal and regulatory requirements.

Such parties are expected to handle your information responsibly and only for the intended purpose.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to third-party websites or services. FANN Planters is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide our services, maintain business records, or comply with applicable legal obligations.

8. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information held by us.

For privacy-related requests, please contact us using the details provided on our Contact Us page.

9. Children’s Privacy

Our website is not intentionally designed to collect personal information from children. We encourage parents or guardians to supervise children’s online activities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any updates will be published on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact FANN Planters through the contact details available on our website.